Return Policy

We understand that sometimes you may need to return products that have been purchased on our web site.

We will accept the return of products up to 30 days after delivery to you and no questions asked. Please email us at imberger@imginseng.com before you send the products back to us so we are aware of it. If there is a problem, please notify us immediately so that we may remedy the situation as soon as possible. Customer satisfaction is very important to us and we want ALL of our customers to be satisfied with their purchases. We take great pride in our high customer satisfaction rate.

Imberger Ginseng FarmTM, Inc.
P.O. Box 82
Big Bend, WI 53103
UNITED STATES

Please make sure that you include your order number and name.
On exchanges, there may be an additional charge for shipping the package for a 2nd time.
If you have any questions, please feel free to call us at 262-662-5535 or you can contact us via email imberger@imginseng.com.

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Customer Service
(262) 662-5535 imberger@imginseng.com
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About Imberger

The Imberger Ginseng Farm, Inc. has been in the ginseng business since 1974. We take great pride in our work of providing the highest quality ginseng. After 50+ years in the ginseng business, we still know the meaning of the words “quality” and “value”.  During these 50+ years we have supplied top quality ginseng for our customers.  We offer American ginseng (Panax quinquefolium) roots, powder, slices and capsules...All products of the United States. Even though we are a small ginseng business, customer satisfaction is very important to us. We want our customers to be completely satisfied with their purchase. You can rest assured that regardless of which ginseng product you purchase from us, you will be receiving a product of superior quality.